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About

Current Positions Available:

To apply for a posted position, e-mail your resume and cover letter to hr@moca.org. Upon receiving your resume, we will review your credentials and contact you if they are commensurate with the requirements of the position for which you are applying.

Unless otherwise identified, all job opportunities are based in downtown Los Angeles at MOCA's staff offices located at MOCA Grand Avenue. MOCA is an Equal Opportunity Employer.

Thank you for your interest in MOCA.

Human Resources Manager

Overview

Reporting to the CFO and COO, the Human Resources Manager provides operational day-to-day HR leadership for approximately 200-250 exempt and non-exempt employees in a variety of functions by working with all levels of management, supervisors, and support staff, as well as HR-vendors and brokers. This position serves as an advisor to executive management to help ensure that the museum operates in compliance with all federal, state, and local employment laws, and provides critical HR expertise particularly in times of change and growth. The Human Resources Manager will be involved in all aspects of HR including but not limited to employee relations, recruitment, employee development, compensation and benefits, payroll, performance management, training and development, etc. The position will manage one Human Resources Generalist.


Requirements:

  • Bachelor’s degree in Human Resources, Industrial Relations, Business Management or related field
  • 5-7 years of professional level Human Resources experience is required, including at least 3 years in a Human Resources Generalist capacity.
  • Ability to work with a high sense of urgency and strong time management skills to be able to execute tasks efficiently and calmly
  • Ability to successfully work in a fast paced environment and handle highly sensitive issues while balancing employee advocacy, management demands, and museum objectives. Demonstrated ability to proactively manage and resolve complex and sensitive human resource issues.
  • Strong knowledge of California, Federal and local employment laws including, but not limited to, ADA, FLSA, EEOC, Title VII, etc.
  • Demonstrated experience and comfort managing HR issues with a diverse staff, and a wide range of workplace situations
  • Strong problem solving, analytical, and organizational skills
  • Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills with excellent follow-up and follow-through skills
  • Strong Proficiency in Google and Microsoft Office Products (Microsoft Word, Excel, and Outlook)
  • Strong proficiency with ADP Workforce Now required
  • Proficiency with EaseCentral preferred
  • PHR/SPHR or SHRM-CP/SCP certification preferred
  • Experience in a nonprofit and/or arts organization preferred


Essential Functions:

  • Provide HR counsel to Management Team on employee relations issues as well as investigating and responding to complaints and complex, high-risk, or sensitive employee relations cases. Consult with legal counsel as needed.
  • Ensuring fair and consistent enforcement of policies and practices. Investigate employee workplace situations including claims of harassment, discrimination and policy violations.
  • Ensure compliance with all federal, state and local employment laws, update employee handbook as needed. Provide advice and consultation for exempt and non-exempt employees on policy interpretation, performance coaching, conflict resolution, career development, etc.
  • Manage the HR Generalist for all HR data entry including but not limited onboarding, new hire orientations, terminations, status changes, as well as other HR Generalist duties.
  • Administer and manage the performance review process.
  • Proactively manage HR systems (both ADP and EaseCentral) in order to ensure data integrity. Safeguard confidential employment records and respond to all requests for verification of employment.
  • Oversee museum’s recruiting efforts and strategy, conduct organizational and departmental staffing analyses, guide department heads/managers on the recruiting process.
  • Process biweekly payroll and ensure all wage and hour compliance.
  • In collaboration with the benefits broker, oversees all group benefits plan including but not limited to medical, dental, vision, life/AD&D, long term disability, FSA and other voluntary insurance with the benefits administration software EaseCentral. Negotiate annual premium and plan renewals, manage annual open enrollment, and deductions set up. Work with the benefits broker to ensure compliance in reporting procedures, ACA and 1094/1095. Administer FMLA/CFRA and other leaves of absence.
  • Serve as 401(k) plan administrator and member of the 401(k) committee. In-charge of 401(k) audit and Form 5500 preparation.
  • Propose, revise, review and manage HR departmental budget.
  • Manage workers’ compensation process; liaise with employee and claims adjustors; monitor open cases through the closure and Form DWC-1.
  • Oversees all employee related events (annual holiday party, employee celebrations, employee training, etc.) and MOCA’s fun committee.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate a computer and other office equipment required. Heavy usage of computers and phones required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

Application Procedure:

Please submit your resume and cover letter to hr@moca.org.

Exhibition Management Coordinator

Overview

Responsible for general assistance with exhibition budgets and project managing of assigned exhibitions and related programs. Assists with selected curatorial department and museum needs. 


Requirements:

  • A minimum of two to three years’ related experience providing administrative and project management support and knowledge of exhibition development and current museum practices
  • Ability to use Microsoft Office including Word, Outlook, Excel, PowerPoint, Adobe Acrobat, and Adobe Photoshop
  • Knowledge of Financial Edge and The Museum System (TMS) preferred
  • Must possess excellent interpersonal, writing, grammar, organizational, critical thinking, and office skills
  • The ability to establish and maintain effective working relationships and work well in a team environment is also necessary
  • Possession of a B.A. degree, in art, art history or related subject, or business, and knowledge of contemporary art preferred

Essential Functions:

  • Work with Senior Director of Exhibitions and Collections on exhibition budgeting, including originating or collecting from other departments projected exhibition expenses and creating and updating exhibition budget summaries and individual exhibition budgets as needed throughout the fiscal year.
  • Oversee internal exhibition schedule, review and track internal and external event dates for potential conflicts. Distribute as necessary. 
  • Track actual exhibition expenses and enter them into the Museum’s online budget forms. Complete and update required budget reports. Track traveling exhibition budgets, maintain a record of invoices and payments of circulation fees and tour expenses. Assist with reconciliation of expenses for traveling exhibitions, maintain expense files and review registration and relevant Exhibition Production spreadsheets. 
  • Project manage assigned exhibitions and programs, monitor deadlines and delivery dates, and regularly update the Senior Director of Exhibitions and Collections on exhibition progress.
  • Assist with preparation of tour solicitation materials, maintain a spreadsheet for tour tracking and exhibition solicitation; draft tour solicitation letters as needed and assist with preparation of tour proposal packages.
  • Review materials submitted for approval by tour venues, circulating as necessary, and communicating with tour venues.
  • Create and maintain electronic files of exhibition-related documents, including exhibition fact sheets, project descriptions, budgets, floor plans, installation requirements, and tour information.
  • Assist with TMS database administration, setting up new exhibitions and assigning permissions
  • Track incoming artist and traveling exhibition proposals and draft appropriate letters of response from the Director, Senior Curator, or Senior Director of Exhibitions and Collections.
  • Answer inquiries and circulate proposals that arrive in the Exhibitions website mailbox.
  • Assist with other curatorial department and museum needs as requested and perform other related duties as required.


Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.  Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.  Must be able to visually inspect work.  Manual dexterity to operate computer and other office equipment required.  Heavy usage of computers and phones required.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position; they do not purport to describe all functions of the position. Employees may be assigned other duties and the essential functions of the position may change or be changed as necessary.


Application Procedure:

Please submit your resume and cover letter to  hr@moca.org.

Director of Individual Giving

Overview

The Director of Individual Giving reports to the Chief Development Officer and manages major gifts at MOCA, and oversees all annual giving, membership, and stewardship activities. The Director of Individual Giving manages a team of three, all direct reports, including the Individual Giving Manager, Individual Giving Coordinator, and Development Assistant. The Director of Individual Giving is charged with meeting funding targets of more than $2 million in annual support, contributing to the overall growth of individual giving, developing and implementing the overall Individual Giving strategy and carrying a reasonably-sized prospect pool that includes donors to exhibitions, education, general operating support, endowments, and planned gifts. The Director of Individual Giving will have a strong development background with a minimum of five years of experience. This person will need to have a proven track record of progressive and successful development experience, which must include a major emphasis in annual giving and major gifts development, in addition to strong management and training skills.


Requirements:

  • Minimum of five years of direct fundraising experience, preferably in a non-profit arts organization or museum
  • Excellent verbal, written and interpersonal skills required
  • Prior supervisory/management experience
  • An undergraduate degree
  • Experience with Raiser’s Edge or comparable donor management software
  • Problem-solving, research, and analytical skills
  • Solid relationship-building skills, able to interface with external constituents
  • Weekend and evening work will be required.

Essential Functions:

  • Participates as a lead member of the development team, in addition to contributing to the museum fundraising planning under the direction of the Chief Development Officer.
  • Solicits support for exhibitions, education programs, annual fund, the museum’s Benefit, naming opportunities, endowments, and planned gifts. 
  • Supervises the Individual Giving Manager to ensure effective communication, appeals, renewals, upgrades, and stewardship within the Projects Council, Leadership Circle, and acquisition groups constituencies. 
  • Ensures effective coordination across annual giving activities to make sure donors are being moved up the giving pipeline. 
  • Experience working in or overseeing annual giving programs. 
  • Coordinates with the Membership and Annual Fund Manager to ensure effective communication, appeals, renewals, upgrades, and stewardship within the membership program and annual fund campaigns. 
  • Develops and maintains a personal prospect pool of 50-75 major gift donors and prospects. 
  • Proven frontline experience in major individual gift fundraising, preferably in museums, and in cultivating and soliciting prospects capable of gifts at $25,000 and above. 
  • Understanding the needs and interests of major donors in order to develop relationships between them and the museum. 
  • Develop and oversee budgets for Individual Giving, aligning strategy to expenses
  • Broad knowledge of the principles of fundraising – able to participate in all aspects of the gift cycle: From identification and cultivation to solicitation and stewardship.
  • Demonstrated leadership and the ability to successfully manage multi-functional fundraising streams.
  • Understanding of the importance of Gifts of Works of Art and Planned Giving and other development messages as a part of the program.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following: sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.  Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.  Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. Heavy usage of computers and phones required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.


Application Procedure:

Please submit your resume and cover letter to  hr@moca.org.

Gallery Attendant

Gallery Attendant I’s (GA I) will help to create an accessible and enjoyable experience in the museum galleries by engaging visitors in viewing and discussing works of art while also focusing on protecting the artworks. Scheduled at either of MOCA’s downtown locations—MOCA Grand Avenue in Downtown Los Angeles and The Geffen Contemporary in Little Tokyo, GA I staff the museum during public hours, special events, and public programs. After a probationary period, subject to employee availability, and on an as-needed basis, GAs may train to handle box office functions.

Requirements

  • 1 – 2 years’ experience dealing with the public in a customer service or hospitality environment. Hospitality-oriented individual with strong people skills is preferred. 
  •  Friendly and outgoing, possessing strong communication skills to interact with diverse visitors. Understanding of how body language can convey a welcoming yet firm presence. 
  • Familiarity with museums; strong interest in contemporary art.
  • Three days per week minimum availability. Flexible schedule; ability to work evenings, weekends, and holidays, at any MOCA location as assigned.  
  • Ability to handle fast-paced events as well as remain focused and attentive during quieter times.
  • Ability to use good judgment.
  • In partnership with security personnel, willingness to act as a “first responder” in emergency situations such as earthquakes, power outages, or incidents requiring medical attention.
  • Possession of, or enrollment toward, a Bachelor’s degree preferred, but not required.

Essential Functions

  • Participate in two full-day introductory trainings on visitor engagement strategies, art protection methods, and emergency procedures.
  • Participate in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions. When physical attendance is not possible, watch videos of trainings and walkthroughs, and log this time into employee time card system. 
  • In partnership with MOCA Security Officers, maintain posts in the museum lobby and galleries during public hours and special events   
  • Greet and orient visitors, engage visitors in viewing art and adhering to museum rules and policies. 
  • Assist MOCA Security in handling fire/life safety protocols, including medical incidents or emergency situations.
  • Assist with check-in and staffing for special events and public programs, including organizing and communicating with people in line.
  • On a weekly basis, read an update provided by employers to front-line staff on new events, procedures, and other museum information; log this time into employee time card system.
  • Be knowledgeable about MOCA membership benefits and how to join.
  • Perform other duties as assigned.

Box Office Requirements

  • Due to the detailed knowledge required to consistently and accurately execute ticketing transactions, discounts, membership sales, and customer service skills, eligibility for box office training requires three days per week availability.
  • Work accurately under pressure, with the capability of handling several simultaneous duties; excellent problem-solving skills and attention to detail.
  • Ability to practice low-keyed salesmanship in a service situation.  
  • Possess an aptitude toward basic mathematical calculations and record keeping necessary to accurately perform the duties of ticket selling.
  • Experience using Altru or other point-of-service software preferred

Essential Box Office Functions (offered as needed, pending training and passage of probationary period)

  • Execute box office policies and procedures as outlined in training sessions, staff meetings, as well as written handbooks and supplements.
  • Responsible for selling museum entrance tickets and event tickets to patrons, selling and providing information on museum memberships.
  • Set up and reconcile all monies and ticket transactions occurring during work shift; carry out established security deposit of monies in safe; keep appropriate records of all box office transactions.
  • Using the two questions outlined in the Americans with Disabilities Act, interview each prospective ticket-purchaser who wishes to bring a dog into the museum to ascertaining that any animal permitted entry is a service animal and not an emotional support animal or pet. 
  • Keep apprised of museum events, ticketing and membership promotions, and new procedures by reading the box office notes provided by supervisors at the beginning of each shift.

Physical Demands

While performing the essential functions of this job, the incumbent must be able to do the following: 

  • Stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height.  
  • Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus.
  • Must be able to visually inspect work.  
  • Manual dexterity to operate computer and other office equipment required. Heavy usage of computers and phones required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.


Application

Please submit your resume and cover letter to hr@moca.org.